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Fix My PC

Terms and Conditions

1. Introduction

Welcome to PCBanado.pk.

By using our website, placing an order, or purchasing any product or service from us, you agree to follow these Terms and Conditions. These terms apply to all website visitors, customers, and users.

We may update these Terms and Conditions from time to time. Any order placed on our website will be considered accepted under the latest version of these terms available at that time.

2. Contact Information

For order support, product queries, website assistance, or after-sales support, you can contact us through:

Call / WhatsApp: +92 321 2567801
Email: info@pcbanado.pk

3. Shipping and Delivery

We deliver orders through courier and third-party delivery services, depending on your location and product type.

Estimated delivery time:

Small and medium items: 2 to 7 working days
Large or heavy items: 2 to 10 working days

Delivery time may vary due to stock availability, courier delays, weather conditions, public holidays, or other unexpected situations.

For more details, please check our Shipping Policy.

4. Order Confirmation and Cancellation

PCBanado.pk reserves the right to cancel or reject any order in the following cases:

  • Customer does not respond to order confirmation calls or messages

  • Product is out of stock

  • Product price has changed due to market fluctuation

  • Delivery is not available in the customer’s area

  • Product has been discontinued

  • Incorrect, incomplete, or fake customer details are provided

  • Suspicious, fraudulent, or dummy order activity is detected

  • Any situation beyond our control, such as supplier issues, courier delays, natural disasters, or technical problems

If any such issue occurs, our team may contact you for confirmation or further details before processing the order.

5. Product Information

We try our best to keep all product details, prices, images, and availability updated on our website.

However, in some cases, product prices, stock, specifications, or images may change without prior notice due to market updates or supplier changes.

Before confirming your order, we may verify the final product availability and price with you.

6. Our Commitment

At PCBanado.pk, we aim to provide products that match the description shown on our website.

If you receive the wrong product or an item that does not match your confirmed order, we will review the case and arrange a replacement where applicable, subject to stock availability and our return/warranty policy.

7. Returns, Replacements, and Warranty

Returns, replacements, and warranty claims are handled according to our Returns and Warranty Policy.

Please note:

  • Change-of-mind returns are only accepted if the product is unused, unopened, and factory sealed

  • Warranty is subject to the brand, distributor, or supplier’s warranty terms

  • Physical damage, misuse, burns, liquid damage, or tampering may void the warranty

  • Warranty claims may require inspection and approval before replacement or repair

For complete details, please refer to our Returns and Warranty Policy.

8. Unboxing Video

We strongly recommend recording a clear unboxing video when receiving and opening your parcel.

This helps verify the product condition, package contents, and any damage or missing item claims. Claims without proper proof may be difficult to process.

9. Customer Responsibility

Customers are responsible for providing correct information while placing an order, including:

  • Full name

  • Phone number

  • Delivery address

  • Product selection

  • Payment details, where applicable

PCBanado.pk will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

10. Misuse and Fraud Prevention

Any misuse of our website, payment methods, order system, social media pages, staff, or services will not be tolerated.

This includes:

  • Fake orders

  • Fraudulent payment claims

  • Misleading reviews or false complaints

  • Misuse of bank transfer screenshots or payment proofs

  • Abusive behavior toward our staff

  • Attempts to damage our brand, website, store operations, or reputation

  • Any illegal or harmful activity connected to our services

In such cases, PCBanado.pk may cancel the order, refuse service, void after-sales support, or take legal action where necessary.

11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan.

Any dispute or legal matter will be handled under the jurisdiction of the courts of Karachi, Pakistan, including relevant consumer courts where applicable.

12. Important Notes

  • Please check your order details carefully before confirming

  • Prices and availability may change without prior notice

  • Keep your invoice, payment proof, and unboxing video safe

  • Sealed items must remain unopened for change-of-mind return requests

  • Continued use of our website means you accept the latest version of these Terms and Conditions

For further details, please refer to our Shipping, Returns, and Warranty policies.